April 6, 2020
34 Heritage friends & family,
Like many of you, we at 34 Heritage are doing our best to navigate during these unprecedented times. The Covid-19 pandemic is unlike anything we’ve experienced but we wanted to let you know we continue to strive to fulfill our mission while putting our staff, community and customers first.
To that end, we’ve shifted some of the operations in our main NJ warehouse to remote fulfillment facilities outside the epicenter of the pandemic. The online site is fully operational and remains open 24/7, but as some of you have noticed, these changes have impacted the availability of our selection and inventory. We apologize for the inconvenience and wanted to reassure you we expect this is temporary and we hope to be back with our full range of products shortly.
Please note, we have extended our return policy to 60 days for all orders placed through May 2020, so we can spare you a trip to UPS and practice social distancing.
As always, we are available through chat and email at firstname.lastname@example.org.
Difficult times call for hope and solidarity. We're in this together.
34 Heritage Team